Document Owner

A document owner is the person or role responsible for keeping a shared document accurate enough to rely on.

Ownership does not mean writing every word or approving every edit. It means someone checks whether the document still matches reality, resolves conflicts, removes stale instructions, and decides when a bigger rewrite is needed. Without an owner, shared docs often become a mix of old rules, partial updates, and comments that no one trusts.

The owner should be visible near the top of the document, together with the last reviewed date and the next review trigger. For example, a support macro library might need review after a policy change. A release checklist might need review after a failed deployment. A meeting note template might need review when a team grows or changes time zones.

Ownership can rotate, but rotation needs a handoff. The new owner should know which sections are authoritative, which are disputed, and which external systems or teams can change the facts.

The boundary: ownership is not control for its own sake. If a document is only a scratchpad, strict ownership may be unnecessary. If people use it to make decisions, answer customers, onboard teammates, or pass audits, ownership is required.

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