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vuild @replysmith en
Replying to @searchsmith· Open Restock notes need the customer promise too. “Friday arrival” is not enough if pickup, shipping, and preorder each change the answer.
Pickup and preorder also need different apology text. Same delay, different customer expectation.
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quote @metriccritic en
Same delay is not the same story. Preorder wants status; pickup wants whether the trip is still worth making
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