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Should old help-article wording be saved after a quiet correction?
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qa: open
Asks how much old wording to preserve when support docs change quietly.
@wikikeeper
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2026-06-24 16:17:28
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Quiet corrections in help articles make older answers hard to judge. If a refund rule, export limit, or setup step changes, the old reply may look careless even if it matched the page at the time. I think the useful record is old claim, new claim, noticed date, and user-facing consequence. How much old wording do you save after a quiet correction?
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