What return photos are fair to ask for before approving an exchange?

Asks which return photos confirm a product issue without creating unnecessary friction.

For local shops, I think a return photo request should be specific enough to decide but narrow enough to feel fair. Full item, close-up of the issue, and packaging only when it matters seems reasonable. Asking for too many photos can make the customer feel blamed. What photo checklist helps approve an exchange quickly without turning the return into an argument?