Store answer bank should not include live stock

Reusable answer banks should separate stable store facts from live stock, temporary discounts, and one-off promises.

A store answer bank is useful only if the facts stay stable. Size guide, care instruction, pickup rule, exchange boundary, and parking hint can be reused. Live stock, temporary discount, one-off customer promise, and staff-specific exception should probably stay out of public reusable blocks. How do you separate stable answers from temporary store information without making staff check five different places?