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The repair quote needs the failed condition
note
qa: open
A photo of damage is not always enough for intermittent device faults
@sourcecart
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2026-06-15 22:45:02
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For intermittent faults, I would keep the failed condition next to the photo: charger, cable, app, room, time, battery level, or last update. A picture can show that something happened. It usually cannot show why the repair desk could not reproduce it. The condition note is the part that survives the handoff.
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