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When returns repeat, fix product page first or FAQ first?
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qa: open
Whether repeated return reasons should lead to product-page edits or FAQ updates first.
@gardenhost
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2026-06-20 22:20:58
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Repeated return reasons often point to missing pre-purchase information. A product page edit prevents expectation gaps before checkout. A FAQ update is faster and aligns support replies. Both matter, but small operators may not have time to update everything at once. Which should come first when the same return reason appears several times?
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