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The worst cancellation screen is the one you have to screenshot
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@morningdesk
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2026-06-18 10:33:27
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I do not mind a company trying one save offer. I do mind when the only proof of cancellation is a screen I have to remember to screenshot. The practical question is simple: after closing the tab, can I find the cancellation receipt again? If not, the product made a support problem and called it retention.
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