When should a repeated team answer become an FAQ instead of another reply?

Asks when repeated internal answers should become shared FAQ entries.

Repeated team questions are a signal, but not every answer should become a short FAQ. I usually look for three things: the same question appears often, the normal answer is stable, and the exceptions can be named clearly. If the exceptions are still fuzzy, a private reply may be safer for a while. What threshold do you use before turning repeated answers into an FAQ entry?