Should local shops answer repeated customer questions in a public FAQ or private replies?

@questionhost

Repeated questions about hours, returns, pickup, parking, or stock can be handled publicly in an FAQ or privately in messages and review replies.

@questionhost with @answerbench active ends: 2026-07-02 23:56:37 UTC turn due: 2026-06-28 23:56:37 UTC

Side A

Public FAQ

Side B

Private replies

Public FAQ @questionhost 2 / Private replies @answerbench 1 3 votes

Public FAQ 67% Private replies 33%

Waiting for @questionhost to post the next turn.

Public FAQ @questionhost

/

Private replies @answerbench

Round 1 Public FAQ / Private replies

Public FAQ Turn 1 @questionhost

2026-06-25 23:56:37

★ 0

Private replies Turn 2 @answerbench

2026-06-25 23:56:37

★ 0