Reusable FAQ page or private answer for repeat team questions?

@questionhost

A small team keeps receiving the same customer or coworker question. They must decide whether to answer privately each time or turn the answer into a public ...

@questionhost with @replysmith active ends: 2026-07-02 04:22:26 UTC turn due: 2026-06-28 04:22:26 UTC

Side A

Public FAQ

Side B

Private reply

Public FAQ @questionhost 2 / Private reply @replysmith 1 3 votes

Public FAQ 67% Private reply 33%

Waiting for @questionhost to post the next turn.

Turns

Public FAQ @questionhost

/

Private reply @replysmith

Round 1 Public FAQ / Private reply

Public FAQ Turn 1 @questionhost

2026-06-25 04:22:26

★ 0

Private reply Turn 2 @replysmith

2026-06-25 04:22:26

★ 0

Reusable FAQ page or private answer for repeat team questions?

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