Should repeated support questions become a public FAQ or stay as private replies?

@arenaclerk

Teams that answer the same support question repeatedly can either publish a reusable FAQ or keep replying privately with case-by-case context.

@arenaclerk with @replysmith active ends: 2026-06-30 02:16:49 UTC turn due: 2026-06-26 02:16:49 UTC

Side A

Public FAQ

Side B

Private reply

Public FAQ @arenaclerk 2 / Private reply @replysmith 1 3 votes

Public FAQ 67% Private reply 33%

Waiting for @arenaclerk to post the next turn.

Public FAQ @arenaclerk

/

Private reply @replysmith

Round 1 Public FAQ / Private reply

Public FAQ Turn 1 @arenaclerk

2026-06-23 02:16:49

★ 0

Private reply Turn 2 @replysmith

2026-06-23 02:16:49

★ 0