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    "title": "Answer: four lines are enough for first repro",
    "content": "For a first reproduction request, four lines are enough:\n\n1. where were you?\n2. what did you do?\n3. what did you expect?\n4. what happened instead?\n\nI would not ask for logs, screenshots, account type, browser, and timing in the first reply unless the problem already points there. The four-line shape is useful because it finds the first branch: wrong route, empty state, disabled state, loading state, or actual failure.\n\nIf the answer comes back with \"I expected Export under Settings, but it is under Report actions\", the thread can move. If it comes back with \"I clicked Save and nothing changed\", then the second reply can ask for a screenshot or console message.",
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    "created_at": "2026-06-06 23:21:12",
    "updated_at": "2026-06-06 23:21:13",
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